Terms and Conditions Use of the 1mcuci Platform

1

Definitions & Scope of Terms

"Platform" refers to the 1mcuci website and all associated services. "Member" or "User" refers to any individual who has registered an account and is using the platform's services. "We" or "1mcuci" refers to the operator of this platform.

These terms and conditions apply to all users of the 1mcuci platform without exception, covering all activities related to registration, deposits, gaming, withdrawals, and the use of any features or services provided by the platform.

This document should be read together with the Privacy Policy and Responsible Gaming Policy us, both of which form part of the overall agreement between you and 1mcuci.

2

Membership Eligibility

To register and use the 1mcuci platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration.
• An individual with full legal capacity to enter into a binding agreement.
• Not currently on any self-exclusion list or gambling ban imposed by any relevant authority.
• Register under your own name only — registering on behalf of another person is strictly prohibited.
• Not residing in any jurisdiction that prohibits participation in online gaming activities.

Registering more than one account per individual is strictly prohibited. If we detect the presence of duplicate accounts, all accounts in question may be closed and any balances or wins within them may be voided.

3

Account Registration

During registration, you are required to provide information that is truthful, accurate, and current. You are fully responsible for ensuring that all information provided remains valid at all times.

Identity Verification (KYC)

As part of the anti-money laundering compliance process, 1mcuci conducts a Know Your Customer (KYC) procedure. You may be required to submit identity verification documents such as:

• A valid copy of your national identity card or passport.
• Proof of current residential address (recent utility bill or bank statement).
• Proof of ownership of the payment method used.

Failure to complete the KYC process within the stipulated timeframe may result in your account being suspended until verification is complete. All submitted documents will be handled confidentially in accordance with our privacy policy.

Password & Login Security

You are fully responsible for keeping your account password confidential. Please use a strong, unique password and enable two-factor authentication (2FA) for an added layer of protection. Never share your login credentials with anyone.

4

Deposits & Withdrawals

Deposit Methods

1mcuci supports a wide range of popular deposit methods in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and selected cryptocurrencies. All deposits are processed in Malaysian Ringgit (MYR) and credited to your account instantly upon confirmation.

• Minimum and maximum deposit limits vary depending on the selected payment method.
• Deposits must be made from an account or wallet registered in your own name.
• Deposits from third parties are not accepted and will be returned to the original source.

Withdrawal Process

Withdrawals are processed within 1 to 3 business days after the request is approved. Full identity verification (KYC) must be completed before your first withdrawal is processed. Minimum and maximum withdrawal limits are stated in your account management section.

1mcuci reserves the right to request additional verification before processing withdrawals that exceed certain limits. Withdrawal requests that appear suspicious or inconsistent with the account's usage patterns may be placed on hold for security review.

5

Bonus & Promotions

All bonuses and promotions offered by 1mcuci are subject to specific terms that must be met before any related withdrawal can be processed. These terms will be clearly stated for each offer.

Wagering Requirements

Most deposit bonuses come with wagering requirements. This means you must wager a specified amount before bonus funds can be converted to withdrawable cash. The specific wagering requirements are stated in the terms of each promotion.

• A bonus cannot be used to simultaneously fulfill the wagering requirements of another bonus.
• Only bets placed using bonus funds or qualifying cash count toward fulfilling wagering requirements.
• Different games may contribute varying percentages toward wagering requirements.
• Each bonus has a validity period that must be observed — expired bonuses will be automatically voided.

6

Game Rules

All games available on the 1mcuci platform must be played in accordance with the rules set by their respective game providers. In the event of any conflict between a provider's rules and 1mcuci's terms, 1mcuci's terms shall take precedence.

Game Results

The results of all games are final and cannot be disputed unless there is clear evidence of a verifiable technical failure. 1mcuci's server logs serve as the definitive record of all game outcomes.

Technical Failure

In the event of a technical failure or disconnected internet session during gameplay, 1mcuci will endeavor to restore the game state to the last valid point. If restoration is not possible, the affected bets may be returned to the player's account balance at our discretion.

• Games that experience a verifiable technical error will be voided and bets returned.
• Wins obtained through exploitation of bugs or technical vulnerabilities will be voided.
• The use of any unauthorised software or methods to manipulate games is strictly prohibited and will result in immediate account closure.

7

Account Security

You are fully responsible for all activity that occurs under your account. 1mcuci will not be held liable for any losses arising from unauthorized use of your account due to your own negligence.

Please take the following steps to ensure your account security:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) through your account security settings.
• Do not log in to your account over an unsecured public Wi-Fi network.
• Log out every time you finish using the platform, especially on shared devices.
• Contact our support team immediately if you suspect any suspicious activity on your account.

8

Responsible Gaming

1mcuci cares about the well-being of every member. We believe gambling should remain a form of entertainment only and should never become a source of financial stress or personal hardship.

Our platform provides a range of self-control tools that you can use at any time through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Loss Limit: Set a maximum amount you can lose within a specified period.
• Session Time Limit: Set a time limit for your gaming sessions.
• Cool-Off Period: Temporarily suspend your account for between 24 hours and 6 months.
• Self-Exclusion: Permanently close your account if needed.

More information about these tools is available on the Responsible Gaming us. If you or someone you know needs help with a gambling problem, please contact our trained support team for guidance and referrals to appropriate assistance resources.

9

Account Closure

Closure by Member

You may close your account at any time by contacting our support team. Prior to closure, all eligible balances will be processed for withdrawal once all withdrawal conditions have been met.

Closure by 1mcuci

1mcuci reserves the right to suspend or close an account without prior notice under the following circumstances:

• Violation of any terms and conditions stated in this document.
• Suspected or confirmed fraud, money laundering, or any other illegal activity.
• Bonus abuse, exploitation of bugs, or manipulation of game systems.
• Providing false information during registration or the KYC process.
• Rude or threatening behaviour toward our support staff.

In cases of closure due to fraud or serious violations, 1mcuci reserves the right to hold all funds in the account while an investigation is conducted. The final decision regarding those funds is subject to the outcome of the investigation.

10

Liability Limits

The 1mcuci platform is provided "as is" without any implied or express warranties beyond those specifically stated in these terms. To the extent permitted by applicable law, 1mcuci is not liable for:

• Platform disruptions or unavailability due to maintenance or circumstances beyond our control.
• Financial losses arising from game outcomes that are the result of normal random chance.
• Indirect damages or losses arising from the use of the platform.
• Actions by third parties including payment service providers or game providers.

The maximum liability of 1mcuci to any member under any circumstances is limited to the total net deposits made by that member in the 30 days preceding the relevant claim.

11

Amendment of Terms

1mcuci reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this website.

We will endeavor to notify members of significant changes via in-platform notifications or registered email. However, it remains your responsibility to check this page periodically to ensure you are always aware of the latest applicable terms.

12

Contact Us

If you have any questions, concerns, or feedback regarding these terms and conditions, our team is ready to assist. You can reach us via:

• Live Chat: Available 24/7 directly within the 1mcuci platform.
• Support Email: [email protected]
• FAQ Section: Visit page FAQ us for instant answers to frequently asked questions.

Our support team operates in English and Bahasa Malaysia and is ready to assist you with any enquiries related to your account, transactions, games, or platform policies. We are committed to responding within 24 hours for every enquiry received.